Return & Exchange Policy

Return & Exchange Policies by Manufacturer

 

Chiropractic BioPhysics (CBP)

  • ALL Sales Final for DVD's, CD's and Books.

Product Returns:

  • Within 3 months from date of purchase.
  • Include a copy of the receipt with the reason for the return.
  • Product must be unused and undamaged in original packaging.
  • Once the product is received, please allow 5-7 Business Days for the refund to be applied to your account (original payment method).
  • A 3% Processing Fee will be applied to all refunds.
  • Shipping charges will not be refunded.
  • No Returns accepted after 3 months from the date of purchase.

Product Exchanges:

  • Within 3 months from date of purchase.
  • Product must be unused and undamaged in original packaging.
  • Include a copy of the receipt with instructions for the product exchange.
  • Once the product is received, please allow 1-2 Business Days for the product exchange.
  • Product exchange shipping charges will be the customer’s responsibility.
  • No Returns accepted after 3 months from the date of purchase.

Stroops Pro-Lordotic Neck Exerciser:

  • Warranty:
    • 3 Month Warranty from the date of purchase
  • If the Pro-Lordotic breaks within the warranty period:
    • Please ship the broken Pro-Lordotic(s) to CBP.
    • Include a copy of the receipt with instructions for the product replacement.
    • Once the broken item(s) is received by CBP, we will replace at no charge for the item(s) itself.
    • Customer will be responsible for all shipping charges.

Incorrect or Damaged Product:

If you receive the incorrect product or a damaged product, please call us immediately at 208-939-0301.  Once your correct order is verified, a FedEx Return Shipping Label will be emailed to you for the return of the incorrect or damaged product(s).  The correct or replacement product(s) will be shipped immediately from CBP. 

Missing Item(s):

Please check your order upon delivery to ensure you have received the full & correct order.    

  • If Item(s) are missing from an order: Customer must contact CBP within 1 week of receipt/delivery of item(s). The missing item(s) will be shipped immediately from CBP. 
  • After 1 week of receipt/delivery of item(s), CBP will not be liable for any missing item(s)

Ship all Returns and Exchanges to:
CBP Seminars
1160 Taylor Street Suite 100
Meridian, ID 83642

 

TruCurv (LS Distribution)

  1. 21 day Return Policy from day of delivery.
  2. No full refunds after 21 days.
  3. 20% Restocking Fee on orders exceeding 21 days after day of delivery.
  4. Items returned must be unused & undamaged.
  5. No Restocking Fee on shipper errors.
  6. Buyer is responsible for return shipping costs & re-shipping costs on their order errors.
  7. Shipper error costs will be covered by the shipper
  8. A 3% Processing Fee will be applied to all refunds.

Ship all Returns and Exchanges to:
TruCurv Products
Peter T. Palomino
812 Westmont Drive
Alhambra, CA  91803

Circular Traction

Product Returns:
  • Must be within three months from the date of purchase.
  • Product must be unused and undamaged in original packaging.
  • Must include a copy of the original invoice with the reason for the return or must be verbally preauthorizied. 
  •  A 3% processing fee will be applied to all refunds.
Product Exchanges:
  • Must be within three months from the date of purchase.
  •  Product must be unused and undamaged in original packaging.